Privacy Policy — HÓTICO

1. Who We Are

HÓTICO ("we", "our", "us") is a hospitality technology company based in Barcelona, Spain. We operate the website hotico.online and provide a guest journey platform for independent hotels. For privacy matters, contact us at info@hotico.online.

2. Data We Collect

When you submit a demo request via our contact form, we collect your full name, email address, and phone number. We do not collect any data through cookies, analytics scripts, or tracking pixels on this website.

3. How We Use Your Data

We use the information you provide solely to respond to your enquiry and schedule a product demonstration. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis

Processing is based on your explicit consent given at the point of form submission (GDPR Art. 6(1)(a)). You may withdraw consent at any time by emailing us.

5. Data Retention

We retain your contact details for up to 12 months after our last interaction. If no business relationship follows, your data is deleted upon request or at the end of that period.

6. Your Rights

Under the GDPR you have the right to access, correct, erase, or restrict processing of your personal data, and to lodge a complaint with your local supervisory authority. To exercise any right, email info@hotico.online.

7. Changes to This Policy

We may update this policy occasionally. The date at the top of this page reflects the latest revision. Continued use of our website constitutes acceptance of any changes.